Returns & Refunds

Ensuring your satisfaction is our top priority. Learn more about our return and refund process.

Return Eligibility

Returns are accepted within 7 days of delivery for damaged, defective, or incorrect items. Products must be in original packaging, unused, and with tags intact.


Non-returnable Items


How to Request a Return

To initiate a return, contact us at hello@sparkyneon.in with your order number and photos of the issue. Our team will guide you through the process.


Refund Processing

Once the return is received and inspected, your refund will be processed within 5–7 business days to your original payment method.


Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service.


Questions?

Need help with a return? Reach out to our support team at hello@sparkyneon.in or call +91 98765 43210.